captains chair IT by concertium

Captain’s Chair IT (CCIT) by Concertium delivers a global view of your Company’s IT assets. The application provides a real-time view of your Company’s hardware, software, and infrastructure allowing for proactive response and peace of mind that your IT environment is being effectively managed. The insights provided allow you to manage your IT, increase the ROI of your IT Assets and ensure your organization’s business continuity.


Web Analytics:

Shows Stats about your websites or eCommerce sites, website visitor stats and performance stats of your applications.

• Google Adwords

• Google Analytics

• Website Statistics

• SaaS Protection

Digital Transformation:

Shows quick view of budget and status of all your IT projects, software projects and security projects all in one place.

• IT Roadmap

• Software Roadmap

• Security Roadmap

Service Ticket:

Shows all your open tickets, ticket aging and ticket trends by reason code and by employees.

• Autotask Workplace

• Autotask Endpoint Backup

Quotes & Reports:

Consolidates all you IT vendor quotes, vendor agreements and IT reports in one place for easy quick access.

• Quotes

• Reports

Assets & Subscriptions:

Shows all your assigned hardware assets with details and also shows all your Office 365 subscription components for all users - all in one place.

• Autotask Workplace

• Autotask Endpoint Backup

Infrastructure:

Shows the up/down status and overall performance of all on-premise and/or could servers and network elements. It also lets you know the status of daily backups.

• Backup

• Servers

• Network Elements