Unified Communications

 

why businesses should consider cloud communications

  • Improves communications to build your business

    • Companies with cloud communications improve customer service, employee productivity, and customer connections

    • More collaborative experience with customers and employees

  • Lowers costs

    • Business class phone services can drastically reduce costs- by up to 40% over traditional phone services

    • Unified Communications eliminates the need for onsite technicians, phone lines, maintenance fees and surcharges for advanced capabilities

  • Unparalleled Business Continuity

    • Business class cloud communications and hosted voice services continue to operate even when other services are down

    • If weather makes traveling to the office dangerous or difficult, employees can leverage VoIP capabilities at home to reroute calls and manage phone traffic


Features and functions of unified communications

  • Provide users with rich features that improve efficiency and productivity- audio and video calling, instant messaging, meetings/video chat, history, and voicemail

  • Eliminate using multiple tools and programs for communication and collaboration

  • Allow users to make and take calls without being tied to a desk phone and see each other during meetings

  • Sell, deliver, manage and invoice with industry leading profit margins

  • Omni-channel, multimedia customer engagement capabilities that deliver the most productive customer interactions

  • Live Web Chat, SMS ACD and Broadcast, Email ACD, Fax/Email integration from third-party services

  • 13+ year proven platform for channel enablement

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What is uC Client?

  • UC Client is a Unified Communications solution that combines calling, chat, meetings, voicemail, video, screen sharing and enterprise contacts into a single, easy-to-use interface to improve everyday communications and collaboration for businesses

  • UC Client empowers businesses by making it easy, pleasant and efficient for them to communicate how they want and where they want

  • It is designed to enhance the end user’s experience by eliminating communication inefficiencies

  • Any organization that requires employees to communicate, interact, or collaborate with each other, customers or vendors will benefit from the modern functionality of UC Client


Can’t say enough about the service and personal attention we receive from them. Even on the weekends especially during our busy times, if we need them they come.
— Jim
They always go above and beyond to assist you with anything that you might need for your company.
— Tina
They have had our business for years and we have never had an issue getting quick, professional customer service.
— Lauren
25 years in the the industry and I will only recommend a handful of people and MBS is one. They always go above and beyond.
— Fred