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Phone Services

OUR SERVICES

Keeping You and Your Employees Connected

At Managed Business Solutions, we work with you to evaluate your telecommunication needs and provide solutions to keep your employees connected. With the workforce scattered between the office, the road, and homes, organizations need unified communications that link their employees between traditional desk phones, mobile devices, personal computers, and tablets.

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WHAT WE OFFER

For Businesses of Any Size

VoIP (Voice Over Internet Protocol)

Elevate your business communication with Voice Over Internet Protocol (VoIP) technology. VoIP empowers your business to make high-quality voice calls using a broadband internet connection, eliminating the need for traditional phone lines.

✓ Cloud Communications
✓ Unified Interface
✓ Audio and Video Calling
✓ Voicemail to Email
✓ Utilizing an app on your computer or mobile device
✓ HD Voice

Cloud Based Call Center

Harness AI and automated routing for optimized call distribution. Customize workflows with open APIs and leverage VoIP call data innovatively. Enjoy user-friendly management through drag-and-drop dashboards—all while boosting efficiency and cutting costs with our cloud-based solution.

✓ Call Recording
✓ Outbound Call Control
✓ Advanced Reporting
✓ Interactive Voice Response
System (IVR)
✓ Microsoft Integration
✓ Salesforce API
✓ URL Agents
✓ Drag and Drop Supervisor Console